Welcome to the SRAI Professional Development Framework

Information
& Data
Management
Clinical &
Translational
Research
Leadership
Management
Pre-Award
Research
Compliance
Post-Award
Commercialization
& Innovation
Technology
Systems

Empowering Your Professional Growth

The SRAI Professional Development Framework is your guide to skill enhancement and career advancement. Designed with a focus on continuous growth, our framework offers a structured understanding of research administration that aligns your personal ambitions with the evolving demands of the profession and SRAI Education and LevelUp Micro-credentialing programs.

Discover Your Path

Structured as a dynamic roadmap, our framework details clear routes for both emerging talents and seasoned professionals. Each cell within the framework is crafted to articulate current skills, benchmark capabilities and also share educational pathways in the field.

Engage and Explore

Dive into our innovative and interactive graphic display at the heart of the framework. Each segment invites you to explore technical and functional responsibilities related to different aspects of our profession, making your learning experience both engaging and informative. Join us in paving the way for your future at SRAI, where your professional development is our priority.

Click the specific section of the framework graphic to access the dynamic roadmap for each pathway.

Post-Award

Award and Account Setup

Once a sponsor makes an award to an institution the award document establishes the legal and regulatory parameters for the researcher to access and track funds and other project details. This becomes the primary financial management tool that restricts awarded funds for use on only the funded project. The proper setup of the awarded budget and other details contributes to overall effective management and administration.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with accounting practices for sponsored funds, and unfamiliar with institutional practices for setting up project accounts to manage finances and administrative details. Needs to be trained on the institution’s financial system.

01

Level 1: Beginner

Description: Some familiarity with sponsored fund accounting practices, and able to create a basic account in the institution’s financial system under close supervision. Able to transfer the awarded budget into the financial system, and able to identify and record project report deadlines and other required data elements for the account. Able to transmit new account information to researchers using standard templates and procedures. Able to manage tracking of expenditures against budget for allowability, allocability, and appropriateness.

02

Level 2: Intermediate

Description: Can independently set up new accounts of all types and distinguish among cost reimbursement, fixed price, milestone-based, and other types including cost share. Navigates sponsor guidelines, award documents, and institutional policy to establish a strong basis for ongoing award management. Competently communicates with the researcher to resolve questions and concerns.

03

Level 3: Advanced

Description: Competent in restricted fund accounting practices and capably sets up complex accounts, such as multi-year, multi-investigator projects. Possesses expertise in the institution’s financial system and contributes to establishment and maintenance of staff training. Assists with creation and maintenance of institutional policy and procedure. Assists with resolution of errors.

04

Level 4: Expert

Description: Leads training for staff and researchers on award elements and financial regulations, allocates available unit resources such as people and budget, and develops financial policy and procedure for sponsored funds. Resolves issues and problems related to this function.

Award Management

Effective award management requires attention to sponsor guidelines, institutional policy, regulatory requirements, timeline management, and financial monitoring. Excellent management also requires resource allocation, risk mitigation, and effective communication to achieve project goals within budgetary limits. Both the research team and sponsored programs staff have award management duties.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with roles and responsibilities of those involved in award management, and needs training in related policy, procedure, and use of institutional tools.

01

Level 1: Beginner

Description: With supervision, can review budgeted expenses against actual expenditures, monitor the project timeline and anticipate upcoming deadlines, and process standard forms using standard procedures.

02

Level 2: Intermediate

Description: Independently monitors expenditures to ensure that expenses are reasonable, allocable, and allowable under sponsor policy. Able to determine if sponsor prior approval is needed for budgetary or programmatic changes, monitors and revises budgets including cost sharing, prepares invoices and makes cash draws in accordance with sponsor procedures. Research staff also balances accounts on a regular basis and securely maintains expense documentation.

03

Level 3: Advanced

Description: Reviews and resolves unusual, questionable, or high-risk transactions. Works with researchers, other financial staff, procurement, and other stakeholders to help ensure compliance with financial and programmatic expectations. Assists with training staff and researchers on financial regulations and award management best practices and institutional procedures. Resolves issues and problems related to this function.

04

Level 4: Expert

Description: Leads award management activities. Develops policies and procedures to promote financial compliance and best practices. Engages with researchers, leadership, auditors, and other stakeholders to resolve questions and concerns, and investigates allegations of financial misconduct. May serve as the institutional signatory for invoices and other financial documents.

Project Reporting

Both financial reports and programmatic reports are typically required by sponsors on a periodic basis as well as at the end of the project. These reports support the transparent and accountable review of research projects and associated expenditures. Required reporting also provides a defined time for thorough review of the research trajectory and the budget so that course corrections can be made in a prompt and transparent way. Compliant and thorough reporting paves the way to ongoing and future support of a research program and the institution.

Growth Pathway

0

Level 0: Untrained

Description: Unaware of financial and programmatic practices in research, and needs training on policy, procedure, and institutional resources.

01

Level 1: Beginner

Description: Under close supervision can generate an expense report for a project using the institution’s standard operating procedures. Can communicate with researchers and others using existing templates and procedures.

02

Level 2: Intermediate

Description: Can independently prepare complex financial reports, working collaboratively with financial staff and research staff to address discrepancies and correct errors. Monitors reporting deadlines and alerts researchers to programmatic report deadlines and content requirements.

03

Level 3: Advanced

Description: Reviews financial reports for accuracy and clarity, and resolves questions, concerns, and errors. Ensures revenue has been received and applied to the correct account. Provides training to staff and researchers on policy, procedure, and best practices. Resolves issues and problems related to this function.

04

Level 4: Expert

Description: Leads financial and administrative activities to help ensure that reports are clear, accurate, and submitted on time. Leads development of institutional policy and procedure that supports a culture of accountability and transparency. Interacts with sponsors, leadership, auditors, and other stakeholders to solve problems and improve processes.

Award Closeout

Besides final reports, some sponsors also require submission of forms, certifications, or other types of documentation. Award closeout also includes closing of institutional accounts and associated activities. This is a collaborative activity among researchers, research staff, and sponsored program staff.

Growth Pathway

0

Level 0: Untrained

Description: Unaware of sponsor or institutional policy and processes for proposer closeout of a sponsored project.

01

Level 1: Beginner

Description: Can complete some closeout forms such as standard sponsor forms and invention disclosure reports under close supervision. Able to communicate with researchers, technology transfer staff, and others to gather closeout data, using existing templates and procedures.

02

Level 2: Intermediate

Description: Can independently compile and submit closeout packages that are accurate and on time. Ensures cost share requirements have been met, unallowable costs have been removed, subaward expenses are accounted for, and encumbrances have been cleared from the account. Communicates clearly with researchers and others as appropriate to gather necessary information and documentation.

03

Level 3: Advanced

Description: Provides training to staff on processes and procedures required for account close activities. Works with staff and researchers to resolve account problems and correct errors. Balances complex budgets, and ensures that billings and payments are complete. Determines the disposition of residual balances and issues refunds to sponsors or transfers to other non-sponsored accounts per institutional policy.

04

Level 4: Expert

Description: Leads all closeout efforts as part of sponsored programs financial services. Develops and delivers training to staff and researchers on closeout procedures and ensures that internal and external deadlines are met. Provides expertise on sponsor regulations, and collaborates with researchers, other financial staff, leadership, auditors, and other stakeholders to resolve questions and concerns. Resolves complex agency, regulatory, reporting, and financial issues relating to project close-out.

Effort Reporting

This function is designed to provide documentation that the research team has devoted a reasonable amount of time to a funded project by comparing budgeted effort promised in the proposal with actual effort devoted to and billed to the project. The goal of Effort Reporting is the accurate tracking and review of a project’s personnel labor effort.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with Effort Reporting principles or processes, and requires training on regulations, policy, and institutional practices for recording and reporting of salary and wage data.

01

Level 1: Beginner

Description: Under close supervision, able to prepare project labor cost reports using existing institutional processes. Able to communicate with researchers and others using existing templates and procedures. Able to securely store verified reports (if stored separately from an electronic system).

02

Level 2: Intermediate

Description: Independently collaborates with researchers to answer questions, follow up on delinquent reports, and make corrections to labor charges. Retrieves completed reports as needed for sponsors and auditors or other stakeholders.

03

Level 3: Advanced

Description: Provides training to staff and researchers on effort reporting regulations and institutional policy and procedure. Collaborates with researchers, payroll staff, and others to solve problems and make corrections.

04

Level 4: Expert

Description: Leads the Effort Reporting function for the institution. Stays abreast of changing regulations and options for best practices for reporting with the goal of accurate and prompt reports. Follows up with researchers who are delinquent with their reports to provide education and coaching. Works with staff, researchers, leadership, auditors, and other stakeholders to resolve questions and concerns. Develops, maintains, recommends, and integrates internal systems and controls, and improvements. Provides audit oversight for compliance issues.

Subrecipient Monitoring

Subawards issued for significant project work require monitoring of activities and expenditures to ensure compliance with sponsor guidelines and terms and conditions of the subaward agreement. Monitoring is an ongoing, collaborative effort among researchers, research staff, and sponsored program staff.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with subaward monitoring regulations and institutional policies and practices.

01

Level 1: Beginner

Description: Can identify the inclusion of a subaward in a research project; can gather subaward documentation using standard procedures. Under close supervision, can identify necessary data to prepare subaward agreements that will be issued to other experienced research organizations using standard templates and processes, and can identify and enter data to meet Federal Reporting Requirements.

02

Level 2: Intermediate

Description: Can independently evaluate proposed subrecipients to ensure the entity meets the definition of a subrecipient rather than a vendor. Conducts subrecipient risk assessments and issues subaward agreements. Communicates with researchers for assessment of subrecipient progress and for review and approval of subrecipient’s invoices. In collaboration with the researcher, is able to assess invoices for inclusion of only reasonable, allowable, and allocable costs. Communicates with the subrecipient to resolve questions.

03

Level 3: Advanced

Description: Negotiates terms and conductions of subawards as necessary. Assists with determining additional terms for a high-risk subrecipient, and evaluates and arranges for any subrecipient training needs. Communicates with researchers and subrecipients to resolve problems and concerns. Ensures annual or other assessment of subrecipients’ audits according to institutional policy. May serve as the institutional signatory for subaward agreements.

04

Level 4: Expert

Description: Leads subrecipient monitoring efforts for the institution. Develops and delivers training on regulations, policies, and procedures to staff, researchers, and subrecipients as needed. Evaluates high-risk assessments and determines appropriate subaward terms and responses to subrecipient audit findings. Collaborates with researchers, subrecipients, leadership, auditors, and other stakeholders in resolving questions and concerns. May serve as the institutional signatory for subaward agreements.

Indirect Cost Rate Development

: Indirect costs, also called Facilities and Administrative (F&A) costs or Overhead, are included as a line item in most research budgets. They ensure that both sponsors and research institutions pay their fair share of research costs, and that those costs are defensible based on applicable regulations and institutional policy. The specific indirect rate used is approved by the federal government through a Negotiated Indirect Cost Rate Agreement (NICRA) and is based on a set of complex calculations. Rate development considers such things as research space, research expenditures, and institutional administration necessary to support the research function. Some institutions prepare their indirect cost rate proposal in house and some hire expert consultants.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with indirect cost rate development principles and calculations; needs training on policy and procedure.

01

Level 1: Beginner

Description: Under close supervision, is able to access institutional data sources to gather reports on institutional space and expenditures. Also, under supervision, can transfer relevant data to appropriate spreadsheets and other calculation tools.

02

Level 2: Intermediate

Description: Can aid with identification and calculation of research space square footage through direct observation, discussion with researchers, or other methods. Can identify and locate research equipment using institutional reports and observation, and can identify and locate other institutional data for inclusion in the rate calculation.

03

Level 3: Advanced

Description: Able to identify general maintenance and operational costs, administrative costs, and other costs that support both research and other institutional functions and then calculate a reasonable research cost. Analyzes discrepancies and unusual data, investigates, and makes corrections as needed.

04

Level 4: Expert

Description: Leads the indirect cost rate development activities for the institution. Working with other financial and information technology staff, ensures ongoing data collection and reporting. Interacts with researchers, other staff, consultants, and the cognizant federal agency reviewing the indirect rate proposal to answer questions and resolve problems and concerns. Keeps leadership informed and presents them with alternatives and rate negotiation information as applicable.

Internal Controls and Audits

Strong internal controls are designed to safeguard assets; prevent fraud, waste, and abuse; and promote accountability and public trust. Research institutions must establish an environment of robust internal controls that supports the integrity, accuracy, and compliance of financial and administrative policies and procedures related to sponsored research. Internal and external audits are a major control activity.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with an internal control framework or principles.

01

Level 1: Beginner

Description: Familiar with one or more of the internal control principles: control environment, risk assessment, information and communication, monitoring activities, and existing control activities. With supervision, is able to identify existing policies and procedures and some basic control practices. Can receive and securely store information and documentation required for a financial or administrative audit.

02

Level 2: Intermediate

Description: Familiar with most of the internal control principles. Independently applies existing policies and procedures, and suggests changes and improvements to reduce risk and strengthen the control environment. Able to competently explain policies and procedures to others. Able to gather documentation and information for auditors from multiple sources.

03

Level 3: Advanced

Description: Ensures that internal control principles are considered and upheld in policies and procedures, thus providing reasonable assurance that the research function is operating with integrity. Manages internal and external audits and responds to auditor questions. Conducts periodic assessments of operational components to identify risks in operations, reporting, policy, and compliance.

04

Level 4: Expert

Description: Leads the internal control and audit function. Supports an organizational structure in line with strong internal controls and management philosophy and operating style. Participates in audit entrance and exit meetings. Consults with leadership and other stakeholders to prepare written responses to any audit findings. Prepares and implements plans to correct deficiencies.

Research Compliance

Sponsor Regulations and Requirements

Federal sponsors must impose federal laws and regulations on funding recipients. Some of these regulations govern the conduct of research activities that involve people, animals, select materials, and national security needs. A robust research compliance program promotes effective adherence to federal regulations plus additional sponsor guidelines, institutional oversight, appropriate reporting, and internal controls in support of ethical research.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the compliance landscape and must learn the basics of compliance rules and regulations governing the research enterprise, as well as institutional policies and practices.

01

Level 1: Beginner

Description: Has basic understanding of one or more major compliance areas, is aware of institutional policy, and can assist with sponsor forms and recording of required data under close supervision.

02

Level 2: Intermediate

Description: Able to review sponsor guidelines and research proposals to identify compliance areas that require institutional approvals and training documentation. Can assist researchers with completion of forms needed for sponsors and for institutional review and approval.

03

Level 3: Advanced

Description: Can provide high-level guidance to researchers and committees to ensure compliance with rules, regulations, and sponsor practices. Assists with development of training materials and other documentation standards for staff and researchers; is responsive to changes in sponsor requirements.

04

Level 4: Expert

Description: Leads compliance activities to ensure an environment of ethical research and compliant research practices. Monitors the compliance environment to establish best practices and responds to change. Develops and delivers training to researchers and staff on sponsor requirements. Resolves questions and concerns from researchers, sponsors, auditors, and other stakeholders.

Research Integrity

Research integrity requires knowledge and awareness of ethical principles, best practices, and standards that govern research. This encompasses the core values of honesty, transparency, objectivity, and accountability in research and promotes high ethical standards in authorship, mentorship, data management, peer review, conflicts of interest and commitment, collaborations and foreign engagements, and use of humans, animals, and select materials in research programs.

Growth Pathway

0

Level 0: Untrained

Description: Unaware of research integrity principles and practices and requires overall training in the Responsible Conduct of Research (RCR).

01

Level 1: Beginner

Description: : Basic understanding of one or more major topics related to research integrity. Under close supervision, can assist with program logistics, recordkeeping, and scheduling of training activities. Gathers information as determined by a supervisor.

02

Level 2: Intermediate

Description: Able to competently guide researchers to sources of information and training and advise researchers on requirements for specific sponsors. Can assist with delivery of training and education programs, and able to assist in the review of research misconduct allegations in an unbiased fashion.

03

Level 3: Advanced

Description: Independently delivers education and training programs and leads discussions of ethical issues in research. Assesses allegations of research misconduct and works with the Research Integrity Officer (RIO) in the investigation process. Assures accurate and up-to-date documentation of policy, procedure, and training.

04

Level 4: Expert

Description: Sets the tone for and leads the institution’s program of Responsible Conduct of Research and research integrity. Develops and implements policies, institutional procedures, and training programs that align with laws and regulations. Able to objectively work through ethical challenges with researchers, staff, and students, and leads research misconduct investigation procedures and reporting. May serve as the institution's Research Integrity Officer (RIO).

Human Research Protection Program (HRPP)

Research that requires the use of people (i.e., human subjects) or their identifiable data or biospecimens, from clinical trials to social science studies, is governed by laws, regulations, sponsor policies, and institutional policy and procedures. A major component of an HRPP is the Institutional Review Board (IRB) or Research Ethics Board (REB), which reviews research falling under human subject guidelines to ensure that the studies are ethical and compliant. Separate from the IRB, which is largely composed of faculty performing protocol reviews, is an IRB Administrative Office. Many HRPPs also have a Post-approval (PAM) and Quality Assurance (QA) program that serves an audit, risk assessment, outreach and education, and monitoring role.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with regulations and policies governing human subject research, and unfamiliar with the operation of an IRB.

01

Level 1: Beginner

Description: Able to assist with scheduling and recordkeeping for an IRB, under supervision and using defined procedures. Able to help with standard communication using existing templates and procedures.

02

Level 2: Intermediate

Description: Independently able to assist with IRB forms and electronic protocol systems, able to help set up logistics for IRB meetings, record and securely store meeting minutes, and can monitor internal and external deadlines. Competently provides general guidance to researchers in the submission of their IRB protocols and about training requirements.

03

Level 3: Advanced

Description: Competently provides training on HRPP policies and procedures, including the importance of an ethical and compliant research program and role of the IRB. Independently works with researchers to resolve problems and concerns and provides high-level guidance on their IRB protocol submissions. Assists with review and reporting of any adverse events.

04

Level 4: Expert

Description: Leads the institution’s HRPP program in an environment of ethical behavior and integrity and has comprehensive knowledge of rules and regulations governing human subject research. Trains staff, researchers, and IRB members in external and internal policies and procedures. Works with the Research Integrity Officer, the Institutional Official (IO) for Human Research Protections, and other leadership, auditors, and other stakeholders to respond to allegations of breach of policy or ethics involving human subjects. Ensures protocol deviations and adverse events are thoroughly investigated, resolved, and reported.

Animal Care and Use

Research that requires the use of live vertebrate animals, both in and outside of a laboratory environment, is governed by laws, regulations, sponsor policies, and institutional policy and procedures. A major component of an animal welfare program is the Institutional Animal Care and Use Committee (IACUC), which reviews research subject to animal care guidelines to ensure that animals are used appropriately, receive humane care, and experience minimal pain and distress. Separate from the IACUC which is largely composed of faculty performing protocol reviews, is an IACUC Administrative Office. Many animal welfare programs also have a Post-approval (PAM) and Quality Assurance (QA) program that serves an audit, risk assessment, outreach and education, and monitoring role.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with regulations and policies governing activities requiring use of vertebrate animals, and unfamiliar with the operation of an IACUC.

01

Level 1: Beginner

Description: Able to assist with scheduling and recordkeeping for an IACUC and related lab inspections, under supervision and using defined procedures. Able to help with standard communication using existing templates and procedures.

02

Level 2: Intermediate

Description: Independently able to assist with IACUC forms and electronic protocol systems, able to help set up logistics for IACUC meetings, record and securely store meeting minutes, and can monitor internal and external deadlines. Able to provide general guidance to researchers on policies, procedures, and training requirements. Under supervision, can assist with scheduling facility inspections.

03

Level 3: Advanced

Description: Competently provides training on animal care and use policies and procedures as part of an ethical and compliant research program. Independently works with researchers and the IACUC to resolve problems and concerns, and provides guidance on IACUC protocol submissions, revisions, renewals, and reports. Assists with review and reporting of adverse events. Assists with preparation of reports to monitoring agencies and helps with correction of identified deficiencies.

04

Level 4: Expert

Description: Leads the institution’s animal welfare program in an environment of ethical behavior and integrity, and has comprehensive knowledge of rules and regulations governing research using vertebrate animals. Trains staff, researchers, and IACUC members on external and internal policies and procedures. Works with the Research Integrity Officer, the Institutional Official (IO) for animal welfare, the Lead Veterinarian, and other leadership, auditors, inspectors, and other stakeholders to respond to allegations of breach of policy or ethics involving animal research. Ensures protocol noncompliance and adverse events are properly investigated, resolved, and reported.

Institutional Biosafety Committee

Research that requires the use of recombinant DNA (rDNA), recombinant synthetic nucleic acids (rsNA), or other biohazards is governed by laws, regulations, sponsor policies, and institutional policy and procedure. A major component of a biosafety program is the Institutional Biosafety Committee (IBC), which reviews research that uses biohazardous material that can impact human health or the environment. Separate from the IBC, which is largely composed of faculty performing protocol reviews, is an IBC Administrative Office.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with regulations and policies governing activities requiring use of biohazardous materials, and unfamiliar with the operation of the IBC.

01

Level 1: Beginner

Description: Able to assist with scheduling and recordkeeping for an IBC and related lab inspections, under supervision and using defined procedures. Able to help with standard communication using existing templates and procedures.

02

Level 2: Intermediate

Description: Independently able to assist with electronic protocol systems, completion and revision of IBC forms, able to record and securely store meeting minutes, and able to provide general guidance to researchers on policies, procedures, and training requirements. Under supervision, assists with facility and lab inspections.

03

Level 3: Advanced

Description: Competently provides training on policies and procedures for use of biohazard materials as part of an ethical and compliant research program. Independently works with researchers and the IBC to resolve problems and concerns, and provides high-level guidance on IBC protocol submissions, revisions, renewals, and reports. Assists with training on good laboratory practices (GLPs) and safe handling of biohazards. Assists with preparation of reports to monitoring agencies and helps with correction of identified deficiencies.

04

Level 4: Expert

Description: Leads the institution’s biosafety program in support of ethical behavior and integrity and has comprehensive knowledge of rules and regulations governing research using biohazards. Trains staff, researchers, and IBC members on external and internal policies and procedures. Works with the Research Integrity Officer, the Environmental Health and Safety office (including the Biosafety Officer), the Radiation Safety Committee (RSC), other leadership, auditors, inspectors, and other stakeholders to respond to allegations of breach of policy or ethics involving biohazards. Ensures incidents and injuries are thoroughly investigated, resolved, and reported to appropriate authorities.

Export Controls

Export control laws, embargoes and sanctions are designed to protect national security, foreign policy, and economic interests without imposing undue regulatory burdens on legitimate international trade. Depending on the size of the institution, the export control office may be one full FTE, or several.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with laws or regulations related to the export/import of goods, materials, and technology.

01

Level 1: Beginner

Description: With close supervision, able to search defined information and databases to determine if an item is considered controlled under one or more export regulations, or if persons or entities are ineligible to receive export-controlled information or items. Also with supervision, able to prepare shipping information for items being exported. Understands the concept of deemed exports. Understands the tenets of the Fundamental Research Exclusion and what types of contract language can nullify that protection.

02

Level 2: Intermediate

Description: Familiar with regulations governing information and technology export (International Traffic in Arms, Export Administration Regulations, and Office of Foreign Asset Control). Familiar with the application of the Cybersecurity Model of Maturity Certification (CMMC) for institutions receiving specified federal contracts and managing controlled unclassified information (CUI). Able to monitor required export control training and practices. Able to advise on measures that should be taken when a researcher leaves the country or collaborates with a foreign citizen.

03

Level 3: Advanced

Description: Able to independently review research programs to identify security risks and categorize controlled technologies, then formulate a plan to mitigate those risks in conjunction with offices of technology transfer, legal counsel, and other stakeholders. Able to deliver training on policy and procedure related to export control. Competent in drafting technology control plans and seeking licenses required for export.

04

Level 4: Expert

Description: Leads export control functions. Ensures and delivers robust training and practices in these areas. Develops policy and procedure in conjunction with technology transfer, human resources, procurement, legal, and other institutional stakeholders. Conducts institutional risk assessments and provides solutions to high-risk areas. Interacts and cooperates with the FBI and other external resources and may serve as the Empowered or Institutional Official.

Conflicts of Interest and Commitment

Eliminating, reducing, or managing financial conflicts of interest and other non-financial conflicts of commitment ensures that research is free of real or perceived bias. Governmental, sponsor, and institutional policies and regulations require that research be designed, conducted, and reported with a high degree of objectivity.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with regulations and policies surrounding conflicts of interest and conflicts of commitment in a research setting.

01

Level 1: Beginner

Description: Able to assist with scheduling and secure recordkeeping for a Conflict of Interest and Commitment Committee, under supervision and using defined procedures. Able to help with standard communication using existing templates and procedures.

02

Level 2: Intermediate

Description: Independently able to assist with completion and revision of appropriate conflict disclosure forms and electronic disclosure systems, able to record and securely store meeting minutes, and able to provide general guidance to researchers on policies, procedures, and training requirements. Able to monitor and follow up on institutional reporting requirements.

03

Level 3: Advanced

Description: Competently provides training on conflict of interest and conflict of commitment disclosure policies and procedures as part of an ethical and compliant research program. Independently works with researchers and the conflict committee(s) to respond to questions and concerns and provides guidance on preparation of disclosure forms. Advises on and assists with development of conflict management plans and conducts periodic review of and compliance with those plans.

04

Level 4: Expert

Description: Leads the institution’s conflict of interest and commitment efforts by creating policy and procedure designed to comply with governmental and institutional rules and regulations, ensuring and delivering training, and supporting an environment of ethics and integrity. In conjunction with the researcher and committee(s), creates and enforces an appropriate management plan that eliminates or mitigates the identified conflict. May serve as the Designated Official (IO) for COIs with federally funded projects.

Research Security

Research and innovation rely on the integrity of the scientists performing the work, and benefits from international collaborations. Research security protects intellectual property and national security by supporting research performance in compliance with laws, regulations, and policies. Research security is an emerging area of concern and area of responsibility, whether leading or supporting, for research administration. Research administrators support compliant collaboration among researchers while facilitating global cooperation. Research security is multifaceted and best accomplished thorough holistic programs with shared governance and input from multiple stakeholders.

Growth Pathway

0

Level 0: Untrained

Description: While untrained, research administrators and support staff working in research administration should be aware of the existence of threats to research security. Beginning research administrators need to understand the basic concepts of ethical conduct of research.

01

Level 1: Beginner

Description: Should have completed required training in the four elements of research security: research integrity, cybersecurity, foreign travel, and export controls. Understands the importance of completing checklists as mandated by their institution and complete required screening of sub-awardees, collaborators and key persons on research projects. If an entry-level research administrator has a concern, they should know who to contact at their institution and feel assured that they can do so in confidence.

02

Level 2: Intermediate

Description: Understands the breadth of research security concerns and recognizes the appearance of non-compliance. Assists with creating checklists and reviewing proposals, awards and reporting to parse out potential concerns. Able to advise researchers on risks for national security when collaborating with a foreign citizen.

03

Level 3: Advanced

Description: Drafts and implements policies, procedures and checklists. Delivers elements of training and helps build website resources. Drafts communications and participates in cross-disciplinary administrative working groups.

04

Level 4: Expert

Description: May serve as the institutional Research Security Official. May lead but will participate as a member of institutional research security oversight committees. Investigates issues of noncompliance. Participates in external thought groups and professional meetings and may serve as liaison with enforcement agencies. Contributes to the body of knowledge on this emerging area of research administration.

Pre-Award

Identifying Funding Opportunities

Identifying funding opportunities involves scanning for and assessing the funding landscape to identify relevant funding programs that align with research interests, sponsor requirements, and the organizational capacity.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with identifying funding opportunities and needs to learn the basics of funding opportunity databases and matching a funding opportunity with a research program.

01

Level 1: Beginner

Description: Has basic understanding of funding databases and search methods. Can assist with preliminary determination of budget needs, funding eligibility requirements, and basic application details.

02

Level 2: Intermediate

Description: Can independently search databases, sponsor websites, and other resources to match researcher and sponsor interests and disseminate relevant opportunities to those with potential interest. Able to assist researchers with options for approaching a sponsor.

03

Level 3: Advanced

Description: Proactively monitors funding programs most closely aligned with the research organization’s funding priorities. Able to coach researchers and others on funding search techniques and analysis of funding opportunities.

04

Level 4: Expert

Description: Maintains relationships with appropriate sponsors, monitors changes in sponsor priorities, promotes funding information events, manages limited submission programs, and oversees a program of funding information dissemination and training.

Proposal Development

Proposal development involves the planning, facilitating, and crafting of detailed and persuasive documents that outline the aims, methods, and significance of a research project to secure funding from external sources, all while adhering to sponsor requirements.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with proposal development strategies and needs to learn the basics of navigating funding agency guidelines and understanding proposal requirements.

01

Level 1: Beginner

Description: Has basic understanding of funding agency guidelines and can assist with simple proposal formatting, forms creation, and submission tasks under close supervision.

02

Level 2: Intermediate

Description: Competently assists researchers in developing proposals; can handle most aspects of proposal preparation and submission with minimal guidance. May advise the researcher on drafts.

03

Level 3: Advanced

Description: Independently manages and facilitates complex proposals including proposal writing teams, coordinates internal and external reviews and deadlines, and provides expert advice on improving proposal quality, structure, compliance, and communication of shared interests. May provide editorial services.

04

Level 4: Expert

Description: Leads and innovates proposal development strategies across institutions, provides training and guidance to other staff, and excels in managing multiple proposals and writing teams across various funding agencies with high success rates. Oversight of strategic initiatives and large center/multidisciplinary/multi-institution proposal coordination and editing.

Pre-Award Proposal Review and Submission

Proposal review and submission includes the critical review and analysis of primarily a proposal’s administrative elements to ensure accuracy and compliance with sponsor guidelines, then submitting the completed proposal to the sponsor using the appropriate method by the deadline.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with proposal elements, proposal budgets, institutional requirements, or proposal submission portals. Must learn how to read guidelines, check proposals against those guidelines, and review budgets for accuracy and compliance.

01

Level 1: Beginner

Description: With close supervision, can review and interpret guidelines and check proposals for compliance. Can review basic budgets and can assist with institutional signatures/approvals. Able to upload documents into proposal submission portals.

02

Level 2: Intermediate

Description: Able to independently review most proposals for compliance with guidelines, laws, and regulations. Can develop most types of budgets using standard elements and calculations. Able to navigate proposal submission portals and electronic research administration submission tools, and manage multiple proposals for multiple deadlines, including institutional approvals.

03

Level 3: Advanced

Description: Independently supports and advises on complex multi-investigator, multi-institutional proposals, develops complex budgets, and reviews terms and conditions requiring acceptance upon proposal submission. Advises researchers and others on policy, law, and regulation surrounding sponsored funding.

04

Level 4: Expert

Description: Provides training and guidance to staff and researchers on all proposal elements, develops proposal review and submission policy for the institution, and resolves issues and problems related to this function. Ensures adequate staffing levels by justifying requests for additional staff.

Award Review, Negotiation, and Acceptance

Funding awarded to an institution from a sponsor requires review of terms, conditions, laws, and regulations applicable to the funding, negotiation of terms and conditions, if necessary, and finally institutional acceptance of the funding agreement.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with laws and regulations that apply to government funding, and with contract funding for research. Needs to learn the legal framework and norms for funding from governments, nonprofits, and industry.

01

Level 1: Beginner

Description: With supervision, able to review standard notices of awards for grant funding, checking award elements such as award period and budget against proposal elements.

02

Level 2: Intermediate

Description: Able to review notices of awards for grant funding and resolve any issues by working with the sponsor and researcher. Able to review and advise on noncomplex awards from nongovernmental sponsors, keeping the researcher informed of progress. Able to process accepted awards using data elements necessary for award and account setup.

03

Level 3: Advanced

Description: Adept at thorough analysis of all types of awards, including complex awards and Federal Acquisition Regulations (FAR)-based contracts. Uses local guidance and judgment to seek opinions from legal counsel, technology transfer staff, and others to resolve specific items or engage in negotiations. Understands the FAR and FAR supplements and its applicability to different types of contract recipients based on the type of work contemplated.

04

Level 4: Expert

Description: Trains staff in advanced contract review and negotiation that leads to mutually beneficial agreements in a timely fashion. Leads complex contractual negotiations that include legal counsel, tech transfer, research security, procurement, or other units or institutions. Uses judgment and experience to bring terms that are contrary to an institution's standard position to senior officials. Thorough understanding of the FAR, DFARS (Defense Federal Acquisition Regulation Supplement), etc. and its flow down provisions. Negotiation of master agreements and complex contracts and teaming contracts. May serve as the institutional signatory.

Pre-Award Reporting and Just-In-Time Documents

Sponsors may request additional documents or details prior to making an award, such as revised project budgets, evidence of human subjects or animal use approvals, scope changes, preliminary data, or documents in support of a virtual or in-person site visit.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with Just-In-Time (JIT) requests or other requests for data or information, and unfamiliar with the procedures or portals for submitting the requested items.

01

Level 1: Beginner

Description: Able to gather and submit standard JIT documents to the sponsor within an acceptable time frame, under close supervision.

02

Level 2: Intermediate

Description: Able to calculate revised budgets, identify and manage non-standard requests, and communicate with applicable research risk committees and researchers to ensure submission of accurate and compliant information.

03

Level 3: Advanced

Description: Independently satisfies complex requests such as requests for institutional data. Communicates with the researcher for programmatic requests. Communicates with the sponsor about requests requiring follow up.

04

Level 4: Expert

Description: Guides staff and researchers in responding to sponsor requests to ensure professional and timely submission of information responsive to the request. Advises onsite visit strategy and participates in the visit as necessary to provide support and information. Monitors timely submission of JIT requests.

Subawards

Subawardees (also called Subrecipients) carry out major components of a project and are usually, but not always, involved at the proposal stage. Working with subawards involves determination of subaward status, verifying compliance with laws and regulations, gathering documents and approvals from the subaward institution, and establishing formal subagreements if funding is awarded.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the roles or responsibilities of subawardees or the processes necessary to ensure accountability and compliance. Must learn the basics of reviewing and accepting subaward documentation.

01

Level 1: Beginner

Description: Has basic understanding of subaward requirements in a sponsored project. With supervision, able to gather, review, and process subaward documents from standard research institutions in accordance with established procedures.

02

Level 2: Intermediate

Description: Independently gathers and reviews subaward documents from standard and nonstandard subawardees and analyzes risks. Interacts with subawardee staff and researchers to answer questions and resolve problems. If funded, prepares subaward agreement using standard procedures.

03

Level 3: Advanced

Description: Analyzes documents from nonstandard subawardees to ensure they meet the definition of a subawardee and suggests alternative paths if they do not; identifies options if subawardee is determined to be other than low risk. Ensures consistency and accuracy of subawards for multi-institutional projects. If funded, prepares subaward agreements that require deviation from standard procedures. Ability to negotiate award terms & conditions. Understands Federal Acquisition Regulations and supplements, e.g. DFARS, DEARS, etc. and flow down provisions.

04

Level 4: Expert

Description: Provides training for staff, researchers, and subawardees on regulations and policies governing subawards, and ensures institutional compliance. Develops institutional policies and procedures for subaward review, risk analysis, and establishment of subaward agreements. Negotiates terms and conditions when necessary and serves as institutional authority and reference related to award acceptance questions. Determines applicability of new FAR, DFARS, etc. clauses and alternates.

Management

People Management

People who supervise others in research administration must have the ability to effectively lead, motivate, and oversee a team. Successful managers have leadership skills such as effective communication, performance management, and talent development. They can set achievable expectations, provide clear direction, manage up, ensure sufficient allocation of resources, and balanced distribution of work assignments within and across their teams.

Growth Pathway

0

Level 0: Untrained

Description: Lacks experience in supervising or managing people.

01

Level 1: Beginner

Description: With supervision, is able to analyze a job task and communicate clear instructions. Can take part in job interviews and discussions for open positions.

02

Level 2: Intermediate

Description: Independently manages a team, encourages effective communication among team members, and provides constructive feedback on job performance. Helps team members set professional development goals.

03

Level 3: Advanced

Description: Ensures sufficient allocation of resources and work assignments within and across teams, provides timely constructive feedback, and provides opportunity for staff growth and professional development. Also conducts performance reviews, encourages the expression of varying viewpoints, and resolves issues or conflicts among team members.

04

Level 4: Expert

Description: Leads the creation and maintenance of high-performing teams that optimizes productivity, promotes employee engagement and satisfaction, and contributes to the overall success and effectiveness of the research administration function. Ensures fair career growth opportunities as well as equity in compensation and benefits.

Building Effective Teams and Culture

A supportive and collaborative environment in which individuals thrive and work together toward shared goals is created by building effective teams and a supportive culture. A manager in this environment requires leadership skills in team building, communication, effective delegation, and managing up, all of which foster a positive work culture in which team members feel valued, empowered, and motivated to contribute their best.

Growth Pathway

0

Level 0: Untrained

Description: Lacks experience in building and developing collaborative teams.

01

Level 1: Beginner

Description: With supervision, assists in leading team discussions and decision making. Also with supervision, can begin to recognize diverse and complementary skill sets of team members.

02

Level 2: Intermediate

Description: Actively strives for a culture of trust, respect, and inclusivity while empowering and motivating team members to strive to do their best. Finds opportunities for collaborations, job growth, and outreach.

03

Level 3: Advanced

Description: Sets achievable and shared goals across teams. Plans ongoing team development activities that demonstrate a commitment to an environment that values clear communication, creativity, and productivity. Strives for open and transparent communication at all levels.

04

Level 4: Expert

Description: Leads efforts to create and support effective teams within a culture that enhances productivity, employee satisfaction, and overall advancement of the institution’s research administration function. Oversees staff development for team members and supervisors. Assesses and addresses individual and team difficulties and provides growth opportunities and course corrections.

Process Management and Improvement

Every research administration function requires some degree of process management. Successful managers and supervisors can analyze and optimize administrative processes to enhance effectiveness, gain efficiencies, and improve quality. Process management and improvement involves process mapping, data analysis, problem solving, and change management.

Growth Pathway

0

Level 0: Untrained

Description: Inexperienced with process analysis and improvement management.

01

Level 1: Beginner

Description: With supervision, can gather information to find bottlenecks and procedural difficulties. Also with supervision, can begin to investigate and develop viable options for improvement.

02

Level 2: Intermediate

Description: Can independently engage in process mapping to identify areas for improvement as part of an ongoing commitment to efficiency. Able to investigate and make recommendations for technology and automation tools.

03

Level 3: Advanced

Description: Monitors key performance indicators to identify and analyze process data and implements modifications and enhancements as part of continuous improvement efforts. Collaborates with stakeholders to identify their needs. Applies problem-solving skills to optimize operations. Determines whether dedicated project management personnel are required.

04

Level 4: Expert

Description: Leads efforts to increase and improve service quality that contributes to the overall success and impact of research administration initiatives. Evaluates available resources and ensures equitable distribution among teams, team members, and research administration functions. Develops goals and goal-based plans for operational changes.

Project Management

Project management in research administration involves the ability to effectively plan, organize and deploy resources (personnel, time, finances, and physical resources) for a project, to help the enterprise enact meaningful changes within the research administration function. Skills in communication, leadership, stakeholder engagement, and problem solving are needed to effectively manage cost, time, scope, and quality to deliver desired outcomes.

Growth Pathway

0

Level 0: Untrained

Description: No experience in project management principles and practices.

01

Level 1: Beginner

Description: With supervision, can help develop and communicate a basic project management plan. Can assist with breaking down and scheduling project tasks.

02

Level 2: Intermediate

Description: Can independently communicate with team members and stakeholders to foster understanding and buy-in to the project plan and desired outcomes. Outlines knowledge, skills, tools, and techniques to project activities to meet project requirements. Oversees the practice of planning, organizing, and executing tasks.

03

Level 3: Advanced

Description: Has a demonstrated ability to definite project scope, identify deliverables, and manage risks. Ensures clarity of objectives and the development of a clear communication strategy that addresses all teams and stakeholders. Manages the project timeline, schedule, and budget. Able to align overarching project management strategy and implementation plans.

04

Level 4: Expert

Description: Leads organization-wide change. Manages team(s) of project managers. Ensures large-scale projects are delivered while minimizing disruptions and maximizing acceptance and adoption of new initiatives. Drives positive outcomes for the research administration function. Ensures that all affected parties feel empowered and equipped to reach successful conclusion in processes, systems, or organizational structure.

Change Management

Change management in research administration involves the ability to effectively navigate and facilitate organizational changes within the research administration function. Leadership skills in communication, stakeholder engagement, and problem solving are needed to effectively manage change.

Growth Pathway

0

Level 0: Untrained

Description: No experience in organizational change management principles and practices.

01

Level 1: Beginner

Description: With supervision, can help develop and communicate a change management plan. Can assist with strategies to facilitate smooth transitions.

02

Level 2: Intermediate

Description: Can independently communicate with team members and stakeholders to foster understanding and buy-in. Provides support, guidance, and training to individuals and teams affected by change.

03

Level 3: Advanced

Description: Ensures clarity of objectives and the development of a clear communication strategy that addresses all teams and stakeholders. Anticipates resistance, identifies formal and informal champions, and assists with development of the overarching change management strategy and implementation plans.

04

Level 4: Expert

Description: Leads organizational change that minimizes disruptions, maximizes acceptance and adoption of new initiatives, and drives positive outcomes for the research administration function. Ensures that all affected parties feel empowered and equipped to adapt to changes in processes, systems, or organizational structure.

Needs Assessment and Building Capacity

Conducting needs assessments provides information useful in building research administration capacity. A good assessment identifies the research administration function's specific needs and requirements and leads to development of strategies to enhance the team's knowledge, skills, and capabilities.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with needs assessments and strategies to build organizational capacity.

01

Level 1: Beginner

Description: With supervision, can assist with gathering data for a needs assessment and gap analysis. Can assist with development of a training plan.

02

Level 2: Intermediate

Description: Able to independently assess competencies and capabilities of teams and identify areas for improvement. Can identify and facilitate learning opportunities for staff to address gaps and needed improvements.

03

Level 3: Advanced

Description: Able to conduct a thorough needs assessment and gap analysis, analyze resulting data, and develop a plan to enhance functions in areas identified for improvement. Able to communicate and collaborate with internal and external stakeholders to begin to build capacity. Can identify and provide opportunities for professional development and growth for staff.

04

Level 4: Expert

Description: Leads organizational capacity building through needs assessments and continuous improvement tools. Ensures availability of professional development opportunities for staff to build personal capabilities, leading to improved service delivery, increased employee satisfaction, and the advancement of the research administration enterprise.

Implementing Strategy

Effective implementation of institutional strategic plans is often the difference between success and failure of institutional strategies for growth and improvement. For research administration supervisors and managers, this involves translating organizational goals into actionable plans and initiatives.

Growth Pathway

0

Level 0: Untrained

Description: Inexperienced in organizational strategy implementations.

01

Level 1: Beginner

Description: With supervision, can assist with development of actionable plans within research administration to implement defined organizational goals and objectives. Can also assist with development of a project management plan.

02

Level 2: Intermediate

Description: Able to assist with project management, stakeholder engagement, and identification of performance metrics to measure progress.

03

Level 3: Advanced

Description: Uses strategic thinking experience to develop a project management plan, engage with internal and external stakeholders, allocate resources, and establish performance metrics. Monitors the implementation process and makes adjustments as needed.

04

Level 4: Expert

Description: Leads implementation strategies for the research administration function that ensure alignment with institutional priorities and regulatory requirements. Secures necessary resources and leads cross-functional teams to execute initiatives effectively. Supports organizational growth and enhances operational efficiency, resulting in successful impact of research administration.

Stakeholder Engagement and Communication

Stakeholder engagement and communication for research administration supervisors and managers requires the ability to effectively communicate and build relationships with diverse stakeholders to foster collaboration, mission alignment, and support for research administration initiatives. This includes skills in active listening, clear and concise communication, negotiation, and relationship management.

Growth Pathway

0

Level 0: Untrained

Description: Inexperienced with high-level communication and other methods of stakeholder engagement.

01

Level 1: Beginner

Description: With supervision, can identify internal and external stakeholders and assist with tailored communication for each audience.

02

Level 2: Intermediate

Description: Independently engages with stakeholders for functional activities, including researchers and funding agencies. Identifies stakeholder needs, anticipates their concerns, and tailors communication appropriately.

03

Level 3: Advanced

Description: Proactively engages with all stakeholders, including regulatory bodies and institutional leadership. Facilitates dialogue, addresses questions and feedback, and manages expectations to build trust.

04

Level 4: Expert

Description: Leads effective information sharing and understanding with all stakeholders. Engages in building trust and consensus to foster collaboration and enhance support for research activities, which will drive the success and impact of research administration endeavors.

Building Alliances (Faculty and Administrative Units)

Building alliances with key stakeholders requires the ability to strategically identify, cultivate, and sustain strong partnerships with external organizations and individuals that will drive collaborative initiatives and advance the institution’s goals. Needed skills include relationship building, negotiation, diplomacy, and aligning shared interests.

Growth Pathway

0

Level 0: Untrained

Description: Inexperienced in building external alliances and partnerships.

01

Level 1: Beginner

Description: With supervision, can identify existing and potential partnerships. Able to communicate professionally and, with guidance and supervision, participate in sustaining ongoing alliances and partnerships and work toward established goals.

02

Level 2: Intermediate

Description: Independently seeks out opportunities for collaboration and alliance building with external organizations. Establishes relationships with industry partners, funding agencies, and research institutions for the benefit of existing goals and new opportunities.

03

Level 3: Advanced

Description: Actively seeks out, cultivates, and creates opportunities for the development of new alliances and partnerships with industry, funders, and other research organizations. Fosters creativity and strategic thinking that will benefit partners, strengthen alliances, and promote new research.

04

Level 4: Expert

Description: Leads research administration efforts to build alliances and leverage resource sharing, expand funding opportunities, access specialized expertise, and facilitate cross-institutional collaborations. This will build research capacity, foster innovation, and create a network of strategic partnerships.

Training and Career Development

Research administration is a profession that requires ongoing training and development at all levels. Training and development skills include the ability to identify, design, and implement comprehensive training programs and career development initiatives for all staff that will enhance job performance, increase knowledge, and support professional growth of individuals within research administration teams.

Growth Pathway

0

Level 0: Untrained

Description: Inexperienced with implementing or sustaining a training and career development program.

01

Level 1: Beginner

Description: With supervision, assists with training, develops needs assessments and helps to identify specific training needs. Also with supervision, arranges logistics for training events.

02

Level 2: Intermediate

Description: Drafts training and development curricula and calendars based on needs assessment results. Gathers and develops training materials. Delivers training and development topics in areas of expertise.

03

Level 3: Advanced

Description: Develops and analyzes needs assessments and develops overall strategy. Identifies subject matter experts, provides train-the-trainer coaching, and ensures delivery and evaluation of quality programming for individuals and teams. Ensures that team members have opportunities for career development mentoring and coaching.

04

Level 4: Expert

Description: Leads training and development planning and delivery across all functional teams so that individuals feel empowered, and team capabilities are enhanced. Builds a culture of continuous learning, offers mentorship and coaching, and provides guidance for career advancement within the research administration profession.

Leadership

Understanding Leadership Styles

Successful leaders in research administration and management can use various leadership approaches to motivate, inspire, and guide individuals and teams. Effective leaders are self-aware, possess strong emotional intelligence, and have excellent communication skills. They lead using influence, effective decision making, and by managing up, as appropriate.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar and inexperienced with distinct types of leadership styles.

01

Level 1: Beginner

Description: With supervision, begins to learn about leadership styles and can identify several types in use. Begins to become aware of one’s own natural styles and the ability to flex as needed.

02

Level 2: Intermediate

Description: Can apply various leadership styles (e.g., transformational, participative, situational, servant leadership) to understand and address the needs and dynamics of functional teams.

03

Level 3: Advanced

Description: Understands and demonstrates leadership using various styles and techniques. Sets clear goals, fosters collaboration, and provides support and guidance to teams and individuals so that they can reach their full potential.

04

Level 4: Expert

Description: Leads growth and development of the research office staff by demonstrating superior and adaptable leadership skills. Through vision, innovation, and influence, strives to create an inclusive and high-performing work environment that drives the success and impact of research and research administration initiatives.

Emotional Intelligence

Emotional intelligence involves the ability to recognize, understand, and effectively manage one’s own emotions and influence the emotions of others within the research enterprise. Self-awareness, self-regulation, empathy, and relationship management are all components of emotional intelligence. Leaders that are emotionally intelligent are attuned to these skills and can adapt in challenging situations.

Growth Pathway

0

Level 0: Untrained

Description: Unaware of emotional intelligence principles.

01

Level 1: Beginner

Description: With supervision, begins to learn about the principles of emotional intelligence and can begin to appreciate how it is used in leadership situations.

02

Level 2: Intermediate

Description: Uses emotional intelligence principles to foster effective communication, resolve team conflicts, and promote wellbeing for the team, individuals, and self.

03

Level 3: Advanced

Description: Mentors and coaches others in the development of emotional intelligence. Values multiple perspectives in building strong relationships and inspiring trust, both internally and externally.

04

Level 4: Expert

Description: Guides the development of research administration leadership through deep understanding of the emotions and perspectives of team members and stakeholders within and external to the institution. Leverages understanding to enhance team dynamics, develop alliances, solve problems, and advocate for the research administration function.

Strategic Thinking and Organizational Development

Strategic thinking requires the ability to think critically, anticipate future trends, and navigate the complex dynamics of an organization. Leaders who engage in strategic thinking can positively affect organizational dynamics that align research administration activities with broader institutional research goals and priorities.

Growth Pathway

0

Level 0: Untrained

Description: Unaware of strategic thinking principles and practices within organizations.

01

Level 1: Beginner

Description: With supervision, begins to learn the principles of strategic thinking and can identify the impact of strategic thinking on an organization.

02

Level 2: Intermediate

Description: Understands organizational structures and can help assess opportunities and risks. Can help in the development and implementation of changing or innovative organizational strategies.

03

Level 3: Advanced

Description: Understands the strategic landscape, can identify areas for improvement, and can develop plans to optimize research administration operations, resource allocation, and stakeholder engagement.

04

Level 4: Expert

Description: Makes use of strategic thinking to consider broader implications of decisions and actions on an organization. Collaborates with other institutional leaders to navigate organizational dynamics, drive change, and enhance the impact of research administration efforts. Ultimately positions teams for success, promotes effective use of resources, and champions the research mission's overall advancement.

Developing Institutional Performance

By developing and improving institutional performance, research administration leaders can help their research institutions reach goals and enhance overall performance and effectiveness. Important skills include the assessment of the current state of research administration operations, identification of areas for improvement, and development of strategies to optimize efficiency, quality, and outcomes.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the principles of institutional performance improvement and development.

01

Level 1: Beginner

Description: With supervision, can identify areas for improvement and growth and begin to recognize performance development strategies, including establishment of baseline performance indicators. With supervision, can also participate in established data gathering processes.

02

Level 2: Intermediate

Description: Can assist with development of performance metrics and data gathering that will enable decision making based on data-driven insights. Works within the research administration team to promote best practices and implement initiatives designed to enhance service delivery.

03

Level 3: Advanced

Description: Uses data to identify strategic areas for improved performance within research administration and develops implementation plans. Champions the ongoing development of institutional performance using data analysis and process improvement skills.

04

Level 4: Expert

Description: Leads the research administration function in the development and improvement of institutional performance so that research administration activities align with institutional goals. Collaborates with institutional leadership and stakeholders to establish and implement strategies and initiatives that will align with institutional priorities and optimize efficiency and quality based on data-driven information. Develops systems to measure and report on metrics that support strategic initiatives.

Developing External Relationships

Developing external relationships involves the ability to establish and nurture strategic partnerships and collaborations with external entities to advance the goals and initiatives of one’s institution. Skills in strategic thinking, networking, relationship building, negotiation, and identifying mutual opportunities for collaboration all contribute to strong external relationships.

Growth Pathway

0

Level 0: Untrained

Description: Inexperienced with finding, developing, and sustaining relationships with external organizations.

01

Level 1: Beginner

Description: With supervision, can begin to identify organizations for potential collaborations. Can assist with plans for approaching the external organization for a potential collaboration.

02

Level 2: Intermediate

Description: Recognizes potential collaboration opportunities with funding agencies, industry partners, government organizations, professional societies, vendors, and other research institutions. Can assist in developing options for approaching each type of organization.

03

Level 3: Advanced

Description: Actively engages with potential partners to foster meaningful connections, and leverages these relationships to access resources, expertise, and funding opportunities. Creates networking opportunities and develops strategies to enhance research productivity and impact.

04

Level 4: Expert

Description: Leads the development of strong working relationships with external organizations that will potentially enhance research capacity, drive innovation, and facilitate knowledge exchange. In collaboration with leadership and stakeholders, develops relationships intended to result in impactful research that benefits the partners and the broader research community.

Governance Oversight

Strong governance oversight establishes an environment that values compliance with regulatory requirements, institutional policies, and ethical standards in the management and execution of research. Research administration leaders understand relevant laws and regulations, establish governance structures, and implement effective oversight mechanisms.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with principles and practices of governance oversight that foster regulatory and ethical compliance.

01

Level 1: Beginner

Description: With supervision, can begin to recognize governance structures for the institution’s research functions that have compliance components. Can begin to identify laws and regulations that impact research.

02

Level 2: Intermediate

Description: Able to help develop and implement institutional policies compliant with laws and regulations. Can help identify best practices that ensure adequate oversight and training to foster an environment with high ethical standards.

03

Level 3: Advanced

Description: Develops and implements programs, policies, and procedures that promote responsible conduct of research, protect the rights and welfare of people and animals (i.e., research subjects), and ensures the integrity of research data. Collaborates with research review committees and compliance offices such as IRB, IACUC, IBC, Export Control, COI, Research Integrity, and Internal Audit to establish and maintain the highest standards of research ethics and compliance.

04

Level 4: Expert

Description: Leads the research mission in developing, maintaining, and implementing programs, policies, and procedures. Collaborates with institutional leadership and other stakeholders in exercising effective governance oversight to protect the reputation of the institution, mitigate risks, and foster a culture of research integrity and ethical practice.

Political Acumen

Political acumen for research administration leaders involves the ability to identify, navigate, and understand relationships and power within the organization as well as external pressures and dynamics. Navigating the local political landscape requires understanding the needs of the various research community stakeholders and effectively advocating for and advancing institutional research goals and initiatives.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the importance of political acumen to the advancement of research administration.

01

Level 1: Beginner

Description: With supervision, can begin to identify formal and informal holders of power and influence within the organization. Can also begin to identify the different, and sometimes competing, needs across the institution.

02

Level 2: Intermediate

Description: Can work within the institution’s formal and informal political structure to build relationships and develop strategic communication. Is aware of varying viewpoints on some issues and the competition for institutional resources.

03

Level 3: Advanced

Description: Can navigate institutional politics with diplomacy and understands the motivations and interests of key decision makers. Aids in aligning research administration with institutional priorities and advocates for resources.

04

Level 4: Expert

Description: Leads the research administration function with well-developed political acumen skills by building high-level coalitions, managing relationships with stakeholders, and demonstrating understanding of the political landscape to secure support, resources and institutional buy-in for research administration goals. Overcomes obstacles and promotes the visibility and impact of research and research administration within the institution and beyond.

Risk Assessment and Management

Risk management requires the ability to identify, assess, and mitigate risks associated with research activity. Research administration leaders proactively assess potential risks in areas such as financial, legal, regulatory compliance, data security, institutional reputation, and other ethical considerations.

Growth Pathway

0

Level 0: Untrained

Description: Unaware of risk assessment and management principles or practices.

01

Level 1: Beginner

Description: With supervision, can begin to identify common research risk areas such as use of animals, people, or biohazards in research, the potential harm of unreported/unmanaged conflicts of interest or commitment or export control concerns, problematic terms and conditions in agreements/awards, and/or the mismanagement of sponsored research funds. Can also help to identify existing institutional policy and procedures to mitigate risk.

02

Level 2: Intermediate

Description: Can help develop risk management plans, assist in developing internal mitigation control procedures, and monitor established risk indicators. Can identify and communicate areas of risk to colleagues, researchers, and supervisors.

03

Level 3: Advanced

Description: Collaborates with stakeholders to identify risks and provide guidance on mitigation strategies. Develops research policy and procedures to help ensure compliance with relevant laws, regulations, and institutional policy.

04

Level 4: Expert

Description: Leads the research administration function in identifying and managing research risks. In collaboration with institutional leadership and stakeholders, protects the institution’s reputation, minimizes potential negative impacts, and creates and supports a culture of responsible and ethical research conduct.

Succession Planning

Research administration leaders prepare their institution for leadership growth and change through succession planning. This involves identifying and developing potential successors within the various research administration functions to ensure continuity of operations.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with succession planning principles or practices.

01

Level 1: Beginner

Description: With close guidance, can begin to identify leadership roles that should have a succession plan in place. Can assist in leadership and workforce development planning.

02

Level 2: Intermediate

Description: Can assist with identification of high-performing talent and assist with development of a training plan for professional growth. Can assist with capturing and recording of critical knowledge that can be passed to future leaders.

03

Level 3: Advanced

Description: Provides mentoring, coaching, training, and opportunities for high-performing individuals to prepare for increased responsibilities. Ensures that institutional knowledge and expertise is passed to the next generation of leaders.

04

Level 4: Expert

Description: Leads the research administration function in planning for leadership transitions through ongoing succession planning. Ensures functional and leadership stability and fosters long-term success in the face of leadership changes or retirements.

Clinical & Translational Research

Clinical Trials Management

Clinical trials are conducted to study new drugs, new medical devices, new techniques, or changes to improve existing medical practices, devices, and treatments. Clinical trial management requires knowledge of regulations, Good Clinical Practice (GCP) guidelines, study protocols, participant recruitment and informed consent procedures, data management, safety reporting, and study monitoring.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with clinical trial management principles and needs training on regulations, policies and procedures, and ethical principles of human subjects research.

01

Level 1: Beginner

Description: With supervision, can assist with study logistics, deadline calendars, and secure document management. Can facilitate communication with the IRB and other administrative areas. Begins to interact with study subjects.

02

Level 2: Intermediate

Description: Independently assists with study protocols, participant recruitment and informed consent procedures, documentation and storage of study data, and facilitates participant recruitment and enrollment, all while ensuring adherence to ethical standards and regulatory requirements.

03

Level 3: Advanced

Description: Coordinates high-level clinical trial activities and supports the researcher in overall participant safety and welfare. Provides training to researchers, research staff, and others on research integrity principles and clinical trial management practices. Responds to questions and concerns from researchers and staff.

04

Level 4: Expert

Description: Leads clinical trial activities for the institution. Develops policy and procedure, and ensures appropriate training for researchers and staff. Collaborates with leadership, researchers, legal counsel, and other stakeholders to ensure best practices leading to the generation of reliable and impactful clinical research outcomes.

Human Tissue Sharing

Clinical research sometimes requires the use of human tissue, which can include not only tissue samples but also blood, DNA, or other biological materials from humans. This aspect of clinical research has ethical, legal, and regulatory elements surrounding collection, storage, and sharing.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with human tissue use in research and requires training on policy and procedure, regulations, and ethics.

01

Level 1: Beginner

Description: With close supervision, is able to complete routine information on request forms, IRB forms, MTAs, or other required documents. Can securely transmit, follow up on, and store documents.

02

Level 2: Intermediate

Description: Able to independently contact biobanks or other or other research institutions with a human tissue sharing program to request tissue for research purposes, following policy and procedure. Can coordinate approvals and safe handling of human tissue following all appropriate policies and practices.

03

Level 3: Advanced

Description: Assists with training of staff and researchers on regulations, policies, and institutional rules for receiving, sending, and using human tissue in research. Ensures proper storage, retrieval, and disposal of tissue in alignment with regulations and safety protocols. Assists with development and maintenance of related institutional policies and procedures.

04

Level 4: Expert

Description: Leads the institution’s human tissue sharing program in support of clinical research that advances scientific and medical knowledge, shares human tissue samples responsibly and transparently, promotes collaboration, and facilitates impactful research outcomes while upholding ethical and legal standards. In collaboration with the IRB, legal counsel, and other stakeholders, develops policy and procedure that is compliant with regulations and best practices.

Coverage Analysis

Developing a budget for clinical trial research requires financial analysis of study costs that will be reimbursed through insurance, a sponsor, or a combination. This requires an understanding of clinical trial costs, insurance coverage, coding systems, and sponsor guidelines and regulations, including the Center for Medicare and Medicaid (CMS).

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with financial elements of clinical trials and needs to be trained on principles and practices of coverage analysis.

01

Level 1: Beginner

Description: With close supervision, is able to draft a routine budget that encompasses typical clinical trial expenses. Works with the researcher, the IRB, the billing department, and others to securely gather and store documents required for coverage analysis.

02

Level 2: Intermediate

Description: Independently develops clinical trial budgets by identifying the cost of items and services included in the study protocol, reviews informed consent forms to review cost coverage explanations, and applies CMS and sponsor financial guidelines and regulations. Creates billing plans and projections including a calendar of expense activity, related medical codes, and billing schedules.

03

Level 3: Advanced

Description: Develops complex budgets, billing plans, and projections for clinical trials that are complex or involve multiple sites. Assists with policy and procedure development and ongoing training of researchers and staff. Responds to and resolves questions and concerns from researchers, staff, insurers, and sponsors. Negotiates clinical trial budgets with sponsors. Able to handle complex multi-party billing issues.

04

Level 4: Expert

Description: Leads staff in providing high-quality coverage analysis for clinical trials that will result in maximized reimbursement of all allowable expenses. Ensures training so that staff can competently navigate complex reimbursement landscapes, ensures proper financial planning, and helps ensure the financial viability of clinical research projects. Develops policy and procedure compliant with clinical trial regulations, including reimbursement regulations. Collaborates with leadership, legal counsel, and other stakeholders on significant questions or concerns.

Auditing and Monitoring

Monitoring and auditing are ongoing activities throughout the life of a clinical trial. This requires strong familiarity with Good Clinical Practice (GCP) guidelines, study protocols, data integrity requirements, participant safety standards, and regulatory compliance. This involves development of monitoring and audit plans, protocol and data reviews, and coordination of visits from external monitors and auditors.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with auditing and monitoring of clinical trials.

01

Level 1: Beginner

Description: With supervision, can maintain an auditing and monitoring calendar of activities, assist with logistics for external monitors and auditors, and securely gather and maintain study documentation as required by monitors and auditors.

02

Level 2: Intermediate

Description: Can independently plan and execute monitoring activities for most clinical trials including report preparation. Able to work with external monitors and auditors to provide them with requested information and data, and works with researchers and research staff to prepare for on-site visits. Assists researchers and staff in correction of deficiencies.

03

Level 3: Advanced

Description: Plans and executes monitoring of high-risk or complex clinical trials. Assists with training of researchers and staff on regulatory compliance and expectations of auditors and monitors. Assists with development of auditing and monitoring policy and procedure, including development of monitoring plans and templates. Collaborates with external auditors and monitors, researchers, and others to address deficiencies and concerns, including audit resolution.

04

Level 4: Expert

Description: Leads the auditing and monitoring function to ensure overall quality, integrity, and compliance with regulations and best practices surrounding clinical research programs. Develops policy and procedure and ensures ongoing staff and researcher training. Collaborates with leadership, auditors and monitors, sponsors, and other stakeholders to answer questions, solve problems, and make process and procedure improvements.

Clinical Invoicing

Invoicing for clinical trial expenses requires knowledge of clinical billing practices and the institution’s financial procedures. This requires an understanding of clinical trial agreements, project budget control, and billing guidelines set by sponsors and regulatory authorities.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with invoicing for clinical trials and needs training on related policies, procedures, and systems.

01

Level 1: Beginner

Description: With supervision, can create a basic invoice that includes sponsor contact information, billing period, remittance detail, and other common elements. Can transmit invoices to sponsors and other payers, and is able to securely access and store completed invoices.

02

Level 2: Intermediate

Description: Independently creates basic and complex invoices that include line-item expenses with sufficient detail while following all requirements, regulations, and institutional policy and procedure. Can establish billing plans, transmit invoices, and record revenue. Can respond to questions and concerns from researchers, staff, and invoice recipients.

03

Level 3: Advanced

Description: Coaches staff in the development of complex billing plans, identification of allowable expenses, and interpretation of billing regulations. Assists with training of researchers and staff on financial documentation and regulatory compliance. Assists with development of invoicing policy and procedure, including development of templates and tools.

04

Level 4: Expert

Description: Leads the clinical invoicing function that is compliant with financial rules, regulations, and policies, leading to maximized reimbursement of allowable expenses. Leads training of staff and researchers to ensure competency in rules, regulations, and policies governing reimbursement. Develops policy and procedure in accordance with regulations and best practices. Collaborates with leadership, other financial staff, researchers, sponsors, and other stakeholders to resolve questions and concerns.

Information & Data Management

Data Security

Data security is the process and technologies of safeguarding digital information from corruption, theft, and/or unauthorized access throughout the data lifecycle. It covers confidentiality, integrity, and availability of all forms of data including hardware systems and software, storage and user devices, organizational controls, policies, and procedures.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with data security principles and practices in research.

01

Level 1: Beginner

Description: With instruction and under supervision can access secure data and systems safely without compromising data security. Understands the importance of secure data storage and transmission.

02

Level 2: Intermediate

Description: Can independently follow organizational policies and procedures and access internal and external systems and data platforms ensuring data security. Can identify and respond to signs of data compromise and system threats.

03

Level 3: Advanced

Description: Provides training to other staff on the use of data systems, organizational policies and processes, and best practices in data security based on user roles. Evaluates data security protocols, makes suggestions for improvements, and collaborates across the organization for changes where necessary. Responds to user questions and concerns.

04

Level 4: Expert

Description: Leads staff and researchers in the development and implementation of data security protocols. Ensures testing of security protocols and implements changes, as necessary. Works with organizational units and external vendors to ensure best practices and data security protocols align across research and research administration systems and processes.

Data Plans

Researchers must have a plan to manage their research data in the long term. This includes data storage and backup, data sharing and access, data documentation and metadata standards, security and privacy considerations, and preservation and archiving.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with data management principles and practices.

01

Level 1: Beginner

Description: : With close supervision, can identify data management requirements in sponsor guidelines. Also with close supervision, follows standard steps for entering and accessing data held in a secure system.

02

Level 2: Intermediate

Description: Able to assist in identifying data management solutions and resources. Can assist with drafting portions of data management plans. Able to document data standards. Able to retrieve data for use in publications, presentations, and other research, and able to assist with training and development of policy and procedure.

03

Level 3: Advanced

Description: Able to draft data management plans. Can advise researchers and others on data management best practices, evaluate potential data management storage and retrieval solutions, and assist with the creation and implementation of data management policies and procedures. Trains researchers and staff on data management and security requirements.

04

Level 4: Expert

Description: Leads institutional compliance efforts for data management and security and related policy and procedure. Collaborates with leadership, researchers, IT staff, data specialists and librarians, and others to ensure that security, access, preservation, and other required elements are supported to safeguard research data and encourage future research.

Data Use and Transfer

Data management plans must include provisions for using and transferring data to others. This requires protection of intellectual property rights and data ownership. Transferring research data generally requires a data-sharing agreement between the party providing data and the party receiving it which addresses use, IP, ownership, security, and storage.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with data use and transfer principles and practices in research.

01

Level 1: Beginner

Description: With supervision, able to draft a data use agreement using standard terms, templates, and procedures. Able to securely store and access completed agreements.

02

Level 2: Intermediate

Description: Able to independently analyze a request for data transfer, determine terms required based on standard templates and approved deviations, redline and process agreements to obtain required signatures. Assists with development and documentation of processes and procedures. Can facilitate the secure transfer of data between and among research institutions.

03

Level 3: Advanced

Description: Able to develop and negotiate complex data-sharing agreements that ensure compliance with data protection laws, ethical guidelines, and sponsor requirements. Works with researchers, legal counsel, technology transfer staff, and other stakeholders to safeguard research data and data rights. Assists with development of policies and procedures to facilitate data use and transfer.

04

Level 4: Expert

Description: : Leads the institution’s effort to safeguard the privacy and integrity of research data, promote responsible sharing, and support collaborations while adhering to legal and ethical obligations surrounding data management and transfers. Develops policy, and trains others on best practices. Collaborates with leadership and other stakeholders to ensure integrity and compliance.

Material Transfer, Nondisclosure, and Cooperative Research and Development Agreements

Material Transfer Agreements (MTAs), Nondisclosure Agreements (NDAs), and Cooperative Research and Development Agreements (CRADAs) are all forms of non-financial research agreements that are used to safeguard materials or data, intellectual property, ownership rights, and collaborative relationships. Typically, no funding is involved other than for collection and/or shipping costs. MTAs are used for the transfer of tangible research materials (examples are cell lines, chemical compounds, or specialized mouse models). NDAs are used when one or more parties anticipate the sharing of confidential information or materials. CRADAs are used between federal agencies or laboratories and collaborating research organizations so that the federal partner can conduct research or share materials or information with the nonfederal partner.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the principles or use of MTAs, NDAs, or CRADAs in research. Needs training on intellectual property and research ownership.

01

Level 1: Beginner

Description: With supervision, able to identify each type of agreement and enter standard data using existing forms and templates. Able to securely store and retrieve agreements.

02

Level 2: Intermediate

Description: Able to independently create MTAs using standard templates, such as the NIH Simple Letter Agreement or the Uniform Biological Material Transfer Agreement and their approved variations. Can independently review, revise, and negotiate routine NTAs, NDAs, and CRADAs in collaboration with legal counsel, researchers, and other stakeholders. Can draft NDAs intended for researchers at other institutions, and review NDAs received from other institutions. Able to review and advise on incoming CRADAs from federal agencies. Able to coach researchers on the importance and use of such agreements.

03

Level 3: Advanced

Description: Can independently review, revise, and negotiate complex NTAs, NDAs, and CRADAs in collaboration with legal counsel, researchers, and other stakeholders. Provides training to researchers and staff on intellectual property and research ownership principles. Assists with development of policies and procedures.

04

Level 4: Expert

Description: Leads staff and researchers on the training and use of MTAs, NDAs, and CRADAs. In collaboration with legal counsel and other intellectual property professionals, develops policies and standards for agreement content and variations. Typically serves as the institutional signatory for these agreements.

Technology Systems

Pre-Award Electronic Research Administration Systems

Electronic Research Administration (eRA) systems help to effectively manage proposal development and submissions, track progress of funded projects, manage project changes, and house related communication and documentation. Some systems integrate with sponsor systems and institutional financial systems and serve as an integrated portal for institutional signatures and approvals.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with eRA systems and electronic proposal submission and management.

01

Level 1: Beginner

Description: With supervision, can create records for new proposals, enter routine information, and establish secure access for researchers and staff. Identifies proposal records for status changes such as JIT requests and award or rejection notices.

02

Level 2: Intermediate

Description: Can independently create and modify records for routine and complex projects, including setting up budgets, creating and adding documents and data, setting system alerts, and establishing routing chains for electronic approvals. Independently supports researchers and research staff to define roles and responsibilities for proposal and award activities and to coach them on eRA use. Competently modifies and updates records for budget revisions, time extensions and other project changes.

03

Level 3: Advanced

Description: Provides training to staff and researchers on best practices for use of an eRA system based on user role, including development of training scripts and online user tools. Analyzes complex situations and makes record corrections as needed. Responds to user questions and concerns. Coordinates patches and upgrades with vendors and IT staff.

04

Level 4: Expert

Description: Leads staff and researchers in the selection, implementation, and use of eRA systems. Ensures system testing for implementations, integrations, and upgrades and ensures that system failures and errors are remedied. Works with leadership, vendors, information technology staff, ERP users, and others to ensure use of eRA best practices, and to address questions and concerns.

Post-Award Financial Systems

Enterprise Resource Planning (ERP) financial systems are used to manage the financial aspects of sponsored projects. These systems track expenditures, monitor budgets, generate financial reports and billing, and record and distribute revenue. Post-Award ERPs are usually integrated with or part of the institution’s main ERP.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with ERP financial systems for use in sponsored programs.

01

Level 1: Beginner

Description: Able to navigate to the major ERP modules such as general ledger, accounts payable, and payroll. With supervision, can identify transactions and run standard reports using existing templates and processes.

02

Level 2: Intermediate

Description: Can independently create and modify records for routine and complex projects from eRA records or data. Able to process transactions, run reports, and correct errors. Tests system changes prior to patches and upgrades. Assists with training others on system use.

03

Level 3: Advanced

Description: Provides training to staff and researchers on best ERP practices for research management based on user role, including development of training scripts and online user tools. Able to write and run specialized queries to obtain nonstandard reports. Responds to user questions and concerns. Coordinates patches and upgrades with IT staff and users.

04

Level 4: Expert

Description: Leads staff and researchers in the selection, implementation, and use of ERP systems in collaboration with financial staff from other units. Ensures system testing for implementations and upgrades and ensures that system failures and errors are remedied. Works with leadership, vendors, information technology staff, eRA users, and others to ensure ERP best practices, and to address questions and concerns.

Clinical (CTMS) Systems

Clinical Trial Management Systems (CTMS) are used in managing the administrative and operational aspects of clinical trials. They track study progress, monitor participant recruitment and retention, and house study-related documents.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with Clinical Trial Management Systems and requires training in use.

01

Level 1: Beginner

Description: Able to access the major CTMS functions such as subject tracking, contract and payment, and document management. With supervision, can enter standard data, upload documents, and run standard reports using existing templates and processes.

02

Level 2: Intermediate

Description: Can independently create and modify records for routine and complex clinical trials, including setting up and modifying budgets, creating records and inputting data, setting system alerts, and tracking billing and payments. Assists with training and problem resolution.

03

Level 3: Advanced

Description: Provides training to staff, coordinators, and researchers on best practices for use of the CTMS based on user role, including development of training scripts and online user tools. Able to extract data for nonstandard reports. Responds to user questions and concerns. Coordinates patches and upgrades with IT staff and other users.

04

Level 4: Expert

Description: Leads staff, coordinators, and researchers in the selection, implementation, and use of a CTMS. Ensures system testing for implementations and upgrades and ensures that system failures and errors are remedied. Works with leadership, vendors, information technology staff, and others to ensure CTMS best practices, and to address questions and concerns.

Sponsor Systems

Many sponsors have their own online submission and payment portals. Some are part of larger systems used by multiple sponsors. The most robust of these systems electronically check proposals for compliance with proposal submission guidelines and generate reports of errors. Likewise, payment portals can serve a single sponsor or include many sponsors. They allow for electronic fund requests, invoices, and payments.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with sponsor systems for pre-award or post-award activities.

01

Level 1: Beginner

Description: With supervision, able to identify and record sponsor systems most frequently used at the institution, including maintenance of institutional login information. Able to submit and receive standard data and documents using existing templates and processes, with close supervision.

02

Level 2: Intermediate

Description: Independently able to move routine and complex data and forms to and from eRA, ERP, or CTMS systems to and from a sponsor system. Able to assist researchers with the use of a sponsor system as needed.

03

Level 3: Advanced

Description: Maintains access to sponsor systems requiring access tokens or other security credentials. Provides training to staff and others on complex sponsor systems, and works with sponsors, vendors, IT staff, and others on integrations, upgrades, and problem resolutions.

04

Level 4: Expert

Description: Leads researchers and staff in use of sponsor systems, including access, ongoing training, and IT support. Collaborates with leadership to ensure availability of appropriate institutional resources.

Specialty Systems and Software

Standalone or bundled systems also exist for other research management tasks and compliance applications. Examples are IRB and IACUC modules that integrate with a large eRA system or that run independently; software for secure electronic signatures; contract generation, modification, and storage; security monitoring and alerts, and more.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with specialty systems and software for institutional use.

01

Level 1: Beginner

Description: With supervision, can access the systems or software and input or extract routine data using existing standards, templates, and processes.

02

Level 2: Intermediate

Description: Independently uses the specialty systems or software for routine and complex activities. Able to run reports and analyze report data. Assists with training others and with testing and implementation or upgrade activities.

03

Level 3: Advanced

Description: Able to use advanced features of the system or software and train others on those features. Provides training to staff and others on general use and advanced features, including procedure documentation. Works with vendors, IT staff, and others on integrations, upgrades, and problem resolution.

04

Level 4: Expert

Description: Leads the unit in use of specialty systems and software, including access, ongoing training, and IT support. Collaborates with leadership to ensure appropriate institutional resources. Monitors the marketplace for new tools.

Website Design

Effective websites provide user-friendly and informative showcases for research activities and information. A website can facilitate collaboration, disseminate research results, and enhance the impact of research programs. Research websites are both public facing to highlight research and internally focused for easy access to policies, procedures, data, and news and updates intended for the institution’s staff. Some research and research administration units also maintain social media accounts, prepare press releases, and hold research events open to the institution and the public.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the role of websites and other forms of communication to promote research and provide information, and unfamiliar with building or maintaining communication tools and activities.

01

Level 1: Beginner

Description: Able to review websites to find and report on broken web links. With supervision, can review and report on website usage data. With supervision, able to post approved content to social media. Able to gather and store ideas and information for potential future use.

02

Level 2: Intermediate

Description: Independently maintains websites and other outreach platforms to ensure that information is up to date, web links are functional, and navigation is easy. Works with subject matter experts to gather appropriate information and updates. May be adept at using content management systems, HTML, or have other technical skills.

03

Level 3: Advanced

Description: Creates or promotes content resulting in a positive user experience, including information, navigation, and organization using creative elements in accordance with the institution’s overall communication strategy, standards, and branding. Interacts with internal and external users to respond to questions and concerns.

04

Level 4: Expert

Description: Leads the research communication function to make best use of websites, social media, and traditional media to promote research and provide research information to external and internal audiences. Interacts with researchers, institutional media and public relations offices, web designers, and leadership to ensure quality content and positive user experiences.

Commercialization & Innovation

Intellectual Property and Technology Transfer

Intellectual property (IP) is the creation of new knowledge and creative works that can be legally identified and protected, and includes patents, trademarks, copyrights, and trade secrets. Technology transfer includes the promotion of research innovation, the fostering of collaboration with industry partners, and facilitation of the transfer of research into real-world applications and commercial opportunities. The translation and transfer of technology from research institutions to industry fosters collaboration, attracts investment, and drives economic and societal benefits through the creation of practical applications from research results.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the concepts of IP and technology transfer.

01

Level 1: Beginner

Description: With close supervision, able to securely store and search invention disclosures and other IP-related documents using standard processes. Also under supervision, able to identify and transmit standard IP forms and information to researchers.

02

Level 2: Intermediate

Description: Can independently describe the IP management and technology transfer process at their institution to researchers and guide the researcher to the appropriate resources and procedures for their needs. Able to facilitate and execute institutional revenue-sharing arrangements.

03

Level 3: Advanced

Description: Able to analyze invention disclosures and suggest best options for protection of research and creative works. Can assist with development of IP value propositions, marketability, patentability, and market readiness. Able to independently market institutional research outcomes to potential industry partners.

04

Level 4: Expert

Description: Leads the IP and technology transfer function. Develops and trains staff, researchers, and others on IP and technology transfer principles, policies, and procedures. Mentors inventors on transfer of research to industry, advises on researcher start-up companies, and collaborates with industry partners to promote transferrable research. Provides data and reports on activities and impact on economic development.

Patents and Licensing

Patents are one of the most common protections for intellectual property created through the research process. Patents safeguard inventions and other research outcomes, support commercialization efforts, and protect the interests of the researchers and their institutions. Patents (and other IP such as copyrights) can be licensed for use and further development by others, with a goal of commercialization.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with patenting and licensing principles or procedures.

01

Level 1: Beginner

Description: With close supervision, able to manage IP databases and securely maintain and retrieve documents. Can assist with standard elements of patent filing and copyright registrations.

02

Level 2: Intermediate

Description: Independently conducts prior art searches to identify novelty and potential market segments, files patent applications including provisional applications, coordinates patent maintenance and renewals, and prepares and negotiates standard licensing agreements.

03

Level 3: Advanced

Description: Analyzes invention disclosures for potential IP protection. Guides researchers through the patent, copyright, and licensing processes, and works with researchers to help identify inventorship and authorship when multiple people are involved. Works with legal counsel and IP attorneys and specialists to identify and analyze prior art, usefulness, and novelty. Markets available technologies to industry and other potential partners and develops and negotiates complex licensing agreements.

04

Level 4: Expert

Description: Leads the patent and licensing functions for the research institution. Trains and mentors researchers and staff. Determines institution’s interest in pursuing and maintaining a patent and engages IP attorneys and experts as needed. Seeks out and collaborates with industry partners with potential interest in licensing opportunities. Creates and maintains IP policies and procedures. Works with researchers, collaborators and partners, leadership, auditors, legal counsel, and other stakeholders to review and resolve questions and concerns.

Commercialization

Commercialization is the process of moving research or innovations into marketable products, services, or technologies. This includes understanding market needs, protecting intellectual property (IP), developing business models, and navigating regulatory and financial aspects to launch and manage commercial ventures.

Growth Pathway

0

Level 0: Untrained

Description: Unfamiliar with the principles, practices, and strategies of commercialization.

01

Level 1: Beginner

Description: With supervision can assist in conducting preliminary market research, identifying potential commercialization opportunities, and understanding the importance of IP identification and protection.

02

Level 2: Intermediate

Description: Able to independently conduct detailed market analysis, evaluate commercial potential, and identify key stakeholders. Able to draft simple business plans, support the protection of IP through standard procedures, and negotiate IP agreements. Facilitates interactions between researchers and potential commercial partners and supports the commercialization process from idea to market.

03

Level 3: Advanced

Description: Trains and mentors others in commercialization best practices. Able to lead the development and execution of commercialization strategies for complex technologies or products. Can develop comprehensive and complex business models. Manages IP portfolios, negotiates licensing agreements, and oversees the commercialization process including market entry, regulatory compliance, and strategic partnerships. Works with cross-functional teams to ensure successful product launch and market acceptance.

04

Level 4: Expert

Description: Provides strategic leadership in commercialization efforts and guides organizational market entry and growth strategies. Develops and implements policies for IP management, market strategy, and commercialization processes, and collaborates with senior leadership to align commercialization goals with broader organizational objectives.